Refund Policy

Effective Date: September 15, 2026

The RotoCore Season Pass is a one-time purchase that unlocks the full optimizer for the 2026 NFL Season (access ends February 15, 2027). It is not a subscription, so there is nothing to cancel and you will never be charged again.

7-day money-back guarantee

If the Season Pass isn't what you expected, email support@rotocore.com within 7 days of your purchase from the email address on your account and we will refund the full purchase price. No questions asked. Refunds are issued to the original payment method and typically appear within 5 to 10 business days, depending on your bank.

After 7 days

Because the Season Pass is a one-time purchase for the whole season, we do not offer refunds after the 7-day window, except where required by law. If something is broken and we can't fix it, we will make it right; email us.

When a refund is processed

Your account returns to the Free tier as soon as the refund is issued. Lineups you already built and exported are yours to keep.

Chargebacks

Please contact us before disputing a charge with your bank. Refund requests are handled faster than chargebacks, and accounts with an open dispute are suspended until it is resolved.

Questions

Email support@rotocore.com. Include the email address on your RotoCore account.